DIPLOMA IN OFFICE MANAGEMENT

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DIPLOMA IN OFFICE MANAGEMENT -(D1110)

DIPLOMA IN OFFICE MANAGEMENT


OFFICE MANAGEMENT

Course Syllabus

  • Computer Fundamentals
  • Window Operating System
  • MS Office

  • MS Word
  • MS Excel
  • MS Power Point
  • Internet

I. INTRODUCTION TO ADMINISTRATIVE OFFICE MANAGEMENT

A. Principles of Administrative Office Management

B. Solving Problems in Administrative Office Management

II. MANAGING HUMAN RESOURCES

A. Selecting and Orienting the Office Staff

B. Supervising the Office Staff

C. Training, Appraising, and Promoting Office Personnel

D. Office Job Analysis

E. Office Salary Administration

F. Labor-Management Relations in the Office

G. Office Personnel Problems and Practices

III. MANAGING ADMINISTRATIVE SERVICES

A. Space Management for Administrative Services

B. Ergonomics in the Office

C. Telecommunications in Administration

IV. MANAGING ADMINISTRATIVE SYSTEMS

A. Analyzing Administrative Office Systems

B. Improving Office Productivity

C. Budgetary Control

V. OVERVIEW OF QUALITY MANAGEMENT PRINCIPLES

A. Deming’s Quality Theory

B. Quality Tools


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